Tuesday October 22nd, 2019 HEINZELMANN HEINZELMANN 5.30: New reporting and avatar function, expansion of the device view and history
Wednesday July 31, 2019 HEINZELMANN HEINZELMANN 5.20 – Supports ISIS12 with immediate effect and comes up with, among other things, extensions to the ticket types and improvements to the workflow
Friday May 24th, 2019 HEINZELMANN The new version HEINZELMANN 5.10 – Simple mapping of ITIL processes through ticket types and the evaluation of tickets by users
Wednesday November 28th, 2018 HEINZELMANN HEINZELMANN 5.0 released - new design with modern user guidance and a lot of flexibility