Integrate ticket entry into your website without much effort and directly in the HEINZELMANN Service.Desk to edit! 

With the Additional module web form you can easily integrate HEINZELMANN ticket masks into your existing website without much effort.

The contents of the forms or text fields you create are automatically sent to the HEINZELMANN Service.Desk and can be edited in the system without further work steps.

Benefits for the user: Increased usability

  • It is possible to submit a ticket without logging in to the ticket tool
  • Intuitive contact without intermediate steps
  • delimitation of the various concerns

You can adapt the fields according to your individual requirements: personal details, queries, etc.

test for free or purchase directly


The price for our HEINZELMANN solution depends on the supporters/employees who process your tickets. The starter version of HEINZELMANN with three supporter licenses including one admin costs only €1.095,00. Talk to us, we will be happy to make you an individual offer.

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