Webinars 

• 
  Don't lose any more time in the IT maze! Document and visualize your network structures Asset.Desk in just one hour!
  In this webinar, we'll show you how Asset.Desk easily and clearly create diagrams for your network structures.
  March 23, 2023 // 10:15 – 11:00 am

• 
  Power up your IT processes with Asset.Desk: More performance in controlling your budget!
  The focus of the webinar is on budget control!
  To guest: The head of the system technology department at the University Hospital Zurich in direct dialogue on the topic of "budgeting and care"
  February 16, 2023 // 10:15 – 11:00 am

• 
  The ideal companion - everything to do with the flexible and inexpensive HEINZELMANN Service.Desk
  Areas of application, basic functions & extensions, costs and much more
  – Explained in a nutshell!
  January 26, 2023 // 10:15 – 11:00 am

• 
  New major release – Security.Desk 8.0
  Would you like maximum flexibility in interface monitoring? We will present all the new features of the main version of Security.Desk 8.0 in the upcoming webinar.
  November 24, 2022 // 10:15 – 10:45 am

• 
  Quick & Easy
  Asset.Desk – Tips, tricks and best practices!
  Get rid of questions and requests, learn important tips, tricks and best practices Asset.Desk: From the initial recording of the entire inventory, to user-defined work, reporting to the HEINZELMANN Service.Desk-Integration!
  October 06, 2022 // 10:15 – 11:00 a.m

• 
  Go Paperless! Handover and return process with Asset.Desk
  Sign for equipment right on screen or email handover and return forms! All about this in the following webinar.
  September 07, 2022 // 10:15 – 10:45 a.m

• 
  Software kiosk and smart tips and tricks for Install.Desk
  Adobe, Google, SAP…. Would you like more flexibility in software distribution?
  04 August 2022 / 10:15 a.m. – 11:00 a.m

• 
  The next level with Asset.Desk – Lifecycle performance with KPIs and views
  The necessary tool for successful controlling!
  July 07, 2022 / 10:15 a.m. – 10:45 a.m

• 
  HEINZELMANN Service.Desk – Tips, tricks and best practices
  In the webinar we focus on practical tips and tricks that you may not have known about.
  June 02, 2022 / 10:15 a.m. – 11:00 a.m

• 
  Import Wizard – data transfer with Asset.Desk made easy
  Simply build your imports yourself! Everything about the brand new Import Wizard for Asset.Desk as well as everything for the practical application!
  May 05, 2022 / 10:15 – 11:00 a.m

• 
  Something simpler, would you? The handover and return process with Asset.Desk
  Processes and steps digital in Asset.Desk map and easily manage! Plus new "handover basket"
  February 03, 2022 / 10:15 – 11:00 a.m

• 
  Digital and mobile inventory management –
  The "all-round carefree process" with Asset.Desk
  Manage your IT resources and other assets without any problems or stress!
  December 14, 2021 / 10:15 a.m. – 11:00 a.m

• 
  Wow effect for your licenses
  From the license requirement to the order to the actual booking of the license in Asset.Desk!
  November 11, 2021 / 10:15 a.m. – 11:00 a.m

• 
  Workflow Management – ​​Boost your processes with the HEINZELMANN Service.Desk!
  Service and workflow automation - Optimizing your work processes can be so easy!
  September 30, 2021 / 10:15 – 11:00 a.m

• 
  Intuitive reservation portal
  Reserva
  Borrow assets and book rooms via self-service portal
  July 29, 2021 / 10:15 a.m. – 11:00 a.m

• 
  Asset.Desk 2021
  Migration to .NET 5, numerous improvements in UI
  and processing, and Chromebook scan
  June 10, 2021 / 10:15 a.m. – 11:00 a.m

• 
  IT service reporting, IT key figures & KPIs - quick & easy?
  No problem with the IT management solutions from FCS
  May 12, 2021 / 10:15 – 11:00 a.m

• 
  No million budget for software distribution?
  Here is Install.Desk - the solution for automated and inexpensive software distribution!
  February 23, 2021 / 10:15 – 11:00 a.m

• 
  HEINZELMANN on a Corona mission
  Effective tracking
  of risk cases
  January 28, 2021 / 10:15 – 10:45 am

• 
  budget control with Asset.Desk
  New budgets?
  Flexible solution for your planning and budgeting!
  December 03, 2020 / 10:15 a.m. – 10:45 a.m

• 
  Agile project management with the HEINZELMANN Service.Desk
  Basic functions and new features with backlog
  October 29, 2020 / 10:15 – 10:45 a.m

• 
  IT asset management of desktop virtualization environments
  IGEL thin and zero clients, VM vCenter and clouds
  September 17, 2020 / 10:30 – 11:00 a.m

• 
  License management
  “Are you Compliant?” No more panicking about having software license audits Asset.Desk
  06 August 2020 / 10:15 a.m. – 10:45 a.m

• 
  Data protection in the home office
  Secure interfaces at the home office with Security.Desk
  July 08, 2020 / 10:15 a.m. – 10:45 a.m

• 
  Service management
  Bringing community/administration and citizens together digitally in the crisis - from the citizens' telephone to the online portal
  May 28, 2020 / 10:15 – 10:45 a.m

• 
  Intuitive reservation portal
  Reserva – The intuitive reservation portal for business purposes
  April 15, 2020 / 10:15 – 10:45 a.m

• 
  Workflow Management
  Workflow management with the HEINZELMANN Service.Desk
  February 06, 2020 / 10:15 – 10:45 a.m

Events

FCS Event Day 2022

Online 14.12.2022 – Cologne 18.10.22 – Hanover 19.10.22 – Nuremberg 09.11.22

Exchange, ask questions & network
Important tricks, new features and functions, possible synergy effects and practical use cases! This autumn we will be there for you personally again with the FCS EventDay. The EventDay takes place on site in Cologne, Hanover  and Nuremberg instead as well online. Lectures and free discussions too Asset.Desk, HEINZELMANN Service.Desk and in the afternoon to Security.Desk and Install.Desk.
We heartily invite you!

Trade Shows

• Important Information!
  Due to the current developments around the corona virus, we are currently not taking part in any trade fairs. Should the situation change, you will be informed on our website or by newsletter.