Events & Webinars

At FCS Fair Computer Systems GmbH we are there for you personally at various trade fairs and events almost every year. A particular focus is on our participation in it-sa and on the implementation of our 'FCS EventDay'. Proximity to our customers is important to us, which is why we regularly inform you about upcoming FCS events and our online webinars.

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  • Would you like more information about our webinars or events that have already been held? Simply contact us Sales!
  • The FCS webinars and EventDays are currently only held in German. If you need presentations or documents in English, please contact us.

Trade Shows

it-sa 2024
We will be there again with our own booth live for you!
Follow information.


  • HEINZELMANN Service.Desk 7 – The webinar on the new major version!
    Security, better usability and performance. Register now!
    Wednesday, July 31, 2024 // 10:15 a.m. – 11:00 a.m.

  • Efficient inventory management in schools with Asset.Desk
    Learn how to manage school resources easily and affordably.
    Thursday, June 27, 2024 // 10:15 a.m. – 11:00 a.m

  • News from the ITSM tool HEINZELMANN Service.Desk!
    Find out everything about the new one HEINZELMANN Service.Desk 7
    in this webinar!
    Wednesday, May 29, 2024 // 10:15 – 11:00 a.m.

  • Asset.Desk Mobile+ and license agreement management
    Design Asset.Desk Mobile+ actively participate and expand your knowledge in license agreement management.
    April 25, 2024 // 10:00 – 11:00 am

  • Successfully master license management challenges in 2024!
    Future-proof software asset management: solutions and best practices with Asset.Desk.
    Wednesday, March 27, 2024 // 10:15 a.m. – 11:00 a.m

  • Install.Desk 5.0: Forget manual software updates and distributions

    Learn in the webinar how you can use the latest functions to make your software distribution more efficient. Short, concrete – with insights directly from the experts.
    29.02.2024 // 10:15 a.m. – 11:00 p.m

  • Banking special: IT asset & lifecycle management and service management for the banking sector!
    Insight into real application examples, valuable expert tips and much more…
    Appointment has been rescheduled. Information will follow shortly.

  • Efficient IT scanning with Asset.Desk: Maximize your IT asset and lifecycle management for office, data center and clouds
    We introduce you to the powerful features of our scanners, which allow you to carry out an accurate inventory of your IT resources. From managing virtual environments to controlling cloud resources and inventorying endpoints - we cover all important areas.
    27.06.2023 // 10:15 a.m. – 11:00 p.m

  • License management made easy: With Asset.Desk simple and effective
    In the upcoming webinar, we'll show you how Asset.Desk Optimize your license management in hybrid environments, achieve significant savings and become a license management professional.
    May 17, 2023 // 10:15 – 11:00 am

  • Avoid downtime: Use your FCS playground for Asset.Desk and HEINZELMANN Service.Desk!
    In our free webinar we will show you how you can use test instances to test new features and functions of Asset.Desk or HEINZELMANN Service.Desk sure to test.
    April 20, 2023 // 10:15 – 11:00 am

  • Don't lose any more time in the IT maze! Document and visualize your network structures Asset.Desk in just one hour!
    In this webinar, we'll show you how Asset.Desk easily and clearly create diagrams for your network structures.
    March 23, 2023 // 10:15 – 11:00 am

  • Power up your IT processes with Asset.Desk: More performance in controlling your budget!
    The focus of the webinar is on budget control!
    To guest: The head of the system technology department at the University Hospital Zurich in direct dialogue on the topic of "budgeting and care"
    February 16, 2023 // 10:15 – 11:00 am

  • The ideal companion - everything to do with the flexible and inexpensive HEINZELMANN Service.Desk
    Areas of application, basic functions & extensions, costs and much more
    – Explained in a nutshell!
    January 26, 2023 // 10:15 – 11:00 am

  • New major release – Security.Desk 8.0
    Would you like maximum flexibility in interface monitoring? We will present all the new features of the main version of Security.Desk 8.0 in the upcoming webinar.
    November 24, 2022 // 10:15 – 10:45 am

  • Quick & Easy
    Asset.Desk – Tips, tricks and best practices!
    Get rid of questions and requests, learn important tips, tricks and best practices Asset.Desk: From the initial recording of the entire inventory, to user-defined work, reporting to the HEINZELMANN Service.Desk-Integration!
    October 06, 2022 // 10:15 – 11:00 a.m

  • Go Paperless! Handover and return process with Asset.Desk

    Sign for equipment right on screen or email handover and return forms! All about this in the following webinar.
    September 07, 2022 // 10:15 – 10:45 a.m

  • Software kiosk and smart tips and tricks for Install.Desk

    Adobe, Google, SAP…. Would you like more flexibility in software distribution?
    04 August 2022 / 10:15 a.m. – 11:00 a.m

  • The next level with Asset.Desk – Lifecycle performance with KPIs and views

    The necessary tool for successful controlling!
    July 07, 2022 / 10:15 a.m. – 10:45 a.m

  • HEINZELMANN Service.Desk – Tips, tricks and best practices

    In the webinar we focus on practical tips and tricks that you may not have known about.
    June 02, 2022 / 10:15 a.m. – 11:00 a.m

  • Import Wizard – data transfer with Asset.Desk made easy

    Simply build your imports yourself! Everything about the brand new Import Wizard for Asset.Desk as well as everything for the practical application!
    May 05, 2022 / 10:15 – 11:00 a.m

  • Something simpler, would you? The handover and return process with Asset.Desk
    Processes and steps digital in Asset.Desk map and easily manage! Plus new "handover basket"
    February 03, 2022 / 10:15 – 11:00 a.m

  • Digital and mobile inventory management –
    The "all-round carefree process" with Asset.Desk
    Manage your IT resources and other assets without any problems or stress!
    December 14, 2021 / 10:15 a.m. – 11:00 a.m

  • Wow effect for your licenses
    From the license requirement to the order to the actual booking of the license in Asset.Desk!
    November 11, 2021 / 10:15 a.m. – 11:00 a.m

  • Workflow Management – ​​Boost your processes with the HEINZELMANN Service.Desk!
    Service and workflow automation - Optimizing your work processes can be so easy!
    September 30, 2021 / 10:15 – 11:00 a.m

  • Intuitive reservation portal
    Borrow assets and book rooms via self-service portal
    July 29, 2021 / 10:15 a.m. – 11:00 a.m

  • Asset.Desk 2021

    Migration to .NET 5, numerous improvements in UI
    and processing, and Chromebook scan
    June 10, 2021 / 10:15 a.m. – 11:00 a.m

  • IT service reporting, IT key figures & KPIs - quick & easy?

    No problem with the IT management solutions from FCS
    May 12, 2021 / 10:15 – 11:00 a.m

  • No million budget for software distribution?

    Here is Install.Desk - the solution for automated and inexpensive software distribution!
    February 23, 2021 / 10:15 – 11:00 a.m

  • HEINZELMANN on a Corona mission

    Effective tracking
    of risk cases
    January 28, 2021 / 10:15 – 10:45 am

  • budget control with Asset.Desk

    New budgets?
    Flexible solution for your planning and budgeting!
    December 03, 2020 / 10:15 a.m. – 10:45 a.m

  • Agile project management with the HEINZELMANN Service.Desk
    Basic functions and new features with backlog
    October 29, 2020 / 10:15 – 10:45 a.m

  • IT asset management of desktop virtualization environments

    IGEL thin and zero clients, VM vCenter and clouds
    September 17, 2020 / 10:30 – 11:00 a.m

  • License management

    “Are you Compliant?” No more panicking about having software license audits Asset.Desk
    06 August 2020 / 10:15 a.m. – 10:45 a.m

  • Data protection in the home office

    Secure interfaces at the home office with Security.Desk
    July 08, 2020 / 10:15 a.m. – 10:45 a.m

  • Service management

    Bringing community/administration and citizens together digitally in the crisis - from the citizens' telephone to the online portal
    May 28, 2020 / 10:15 – 10:45 a.m

  • Intuitive reservation portal

    Reserva – The intuitive reservation portal for business purposes
    April 15, 2020 / 10:15 – 10:45 a.m

  • Workflow Management

    Workflow management with the HEINZELMANN Service.Desk
    February 06, 2020 / 10:15 – 10:45 a.m


FCS Event Day 2023

25.05.2023 // 10:00 a.m. – 15:00 p.m

Be there when it says: EventDay in May 2023! Discover the world of IT Asset Lifecycle Management (ITALM) and IT Service Management (ITSM) and learn first-hand how our innovative products Asset.Desk and  HEINZELMANN Service.Desk Support companies and public administrations to manage and optimize their IT systems more effectively.

Online participation via WebEx
EventDay will take place online via WebEx, allowing you to attend from the comfort of your desk. After registering, you will receive a link to the event.

it-sa 2023

We will be there again with our own booth live for you!

 6-300 in Hall 6 / Hall plan

Fair times:

Tuesday, October 10, 2023: 09:00 - 18:00

Wednesday, October 11, 2023: 09:00 - 18:00

Thursday, October 12, 2023: 09:00 - 17:00

FCS Event Day 2022

Online 14.12.2022 – Cologne 18.10.22 – Hanover 19.10.22 – Nuremberg 09.11.22

Exchange, ask questions & network
Important tricks, new features and functions, possible synergy effects and practical use cases! This autumn we will be there for you personally again with the FCS EventDay. The EventDay takes place on site in CologneHanover and  Nuremberg instead as well online. Lectures and free discussions too Asset.Desk, HEINZELMANN Service.Desk and in the afternoon to Security.Desk and Install.Desk.
We heartily invite you!



Important Information!
Due to the current developments around Covid-19 (coronavirus), the TWENTY2X, originally planned in March 2020 and then June 2020, did not take place. If you have any questions about the existing registration, please contact:


FCS Event Day 2021
Online / March 25 from 9:30 a.m
FCS was on the road with its roadshow again this year - just not "on the road", but of course Corona-compliant and digital!
At the end of March we cordially invited you to meet us virtually, find out everything about the latest versions of our software and get ideas and tips for process optimization in IT, asset and service management!



Important Information!
Due to the current developments around Covid-19 (coronavirus), the TWENTY2X, originally planned in March 2020 and then June 2020, did not take place. If you have any questions about the existing registration, please contact:

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