We are pleased to announce that our article “The cornerstones of modern IT service management” by Julian Saalfrank has been published on it-zoom.de. This article highlights the most important aspects and strategies in the area of ​​IT service management and offers valuable insights for professionals and interested parties. >> Link

In addition, our article appeared in the print edition 11/2023 of IT-DIRECTOR magazine on page 46.

Transparent, customizable, future-oriented: The article focuses on the importance of cost transparency, adaptability and modular expandability. It will be revealed why these aspects are crucial to meeting the challenges of a constantly changing IT landscape. The risks and opportunities of customizing are also examined and how you can avoid hidden costs.