Asset.Desk
Connectivity

Flexible interfaces
for easy integration of third-party systems

Asset.Desk offers a variety of flexible interfaces for the integration of third-party systems, e.g. ERP-systems, Active Directory, System Management tools, etc.
The tool integrates smoothly into your existing system environment and processes. It complements these with a professional IT Asset- and license-management.
In case Asset.Desk is the leading system in your system environment, it generates and administers a unique Asset-ID (inventory number) by itself. Otherwise, it receives the Asset-ID from the leading system via the interface. Also, all of our systems, e.g HEINZELMANN Service.Desk, Install.Desk, Reserva or the mobile apps are integrated with this interface via Asset.Desk.

OData-Gateway

The Open Data Protocol (OData) enables data exchange between Asset.Desk and other systems. It works as a modern web-protocol thus enables data access and data manipulation. For the App Asset.Desk Mobile+ this means for example, that direct communication with Asset.Desk without data redundancy is possible. A connection of third-party systems to the gateway is possible anytime. The data transfer happens via http(s) requests and responses in JSON..

SCCM-Gateway

Numerous companies already use Microsoft SCCM for their software distribution and scanning processes. However, this product is not made for IT-Asset-Management. Moreover, it cannot display all license models on the market. With this interface the IT-Asset-Management and the software Asset Management in Asset.Desk can be built based on SCCM-scan data. The new SCCM interface enables the usage of the inventory information collected by the Microsoft-owned solution for anyone, who cannot count on the excellent scan methods of FCS and who have to introduce an ITAM into an existing enterprise environment with SCCM.n

Active Directory Loader

Take over the master data of users, departments, rooms, and locations from your Windows Active Directory to Asset.Desk.
The data from the Windows directory service can be synchronized regularly after the initial takeover. Thus, the management of the organization data is only necessary once. Meanwhile, The Active Directory stays the leading system.

Web Daemon

Transfer scan data via the internet!
From now on Scan data of the local Windows Agents of those clients, which are not connected to the company net, can be transferred to a central server via the Web Daemon. This way you can be sure, that all your companies Computers are registered – no matter where they are!

Advantages Overview

  • Connection with the Active Directory
    • Takeover of the master data of users, departments, rooms, and locations
    • Single Sign-on login
  • Networking via the FCS Desk Suite
    • Integration with HEINZELMANN Service.Desk
    • Software distribution with Install.Desk
  • SCCM-Gateway for the usage of Asset.Desk based on scan data from MS SCCM
  • Web interface for connection to third-party systems (e.g. SAP) based on REST-Services (OData Gateway)
  • Scan of IT-resources via the internet

Integration with your software deployment tool

Connect your IT-infrastructure and software deployment tool
Use your Inventory data from Asset.Desk to distribute software target-oriented via Install.Desk. You see at first view, on which PCs the software app needs to be installed. You take those PCs automatically as Install.Desk-distribution group. After the distribution via Install.Desk, Asset.Desk informs you about the updated software status. Thus, the latest software status of these devices is available immediately in the inventory Database or rather in the Asset.Desk Database.

Integration with your helpdesk, service desk, or ITSM software

Connect your IT-infrastructure with your helpdesk, service desk oder ITSM software
Asset.Desk and HEINZELMANN ServiceDesk use a shared database. In combination, the tickets administered in Asset.Desk can be used as a reference for HEINZELMANN-tickets. This way additional possibilities for evaluation per device are available.

Transparency
The captured support effort fro Helpdesk can be taken over into Asset.Desk. This way you can always follow the incurred expenses per cost unit or per department.
Used together, employee and company master data from Asset.Desk builds the base for wholistic configuration management and service support after ITIL.

Integration with the Reserva reservation portal

Connect your reservation or loan system
Asset.Desk is fully integrated with Reserva – the intuitive reservation portal for business purposes via the API interface and offers the benchmark in terms of API integration with inventory solutions.

Test Asset.Desk for free or purchase it directly!

You can test Asset.Desk free of charge at any time and request a non-binding offer or a personal online demonstration.

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