Artificial intelligence in IT support

 In Press

In an interview with the IT director, Thomas Ilgenfritz, Managing Director and Product Owner Service Desk, outlines how artificial intelligence (AI) can relieve IT support of routine requests.

The full interview can be found at the following link:
https://www.it-zoom.de/it-director/e/ki-uebernimmt-laestige-routinen-23581/ 

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