Convenient overview for your resource planning

Additional module: Calender

Get an overview of what you can do:

  • Open tickets
  • Due dates
  • Escalation levels and
  • Deadlines

…today, this week, this month or in general.

device reservation

In connection with Asset.Desk, device reservations (e.g. for loan devices) can also be mapped via the calendar.

Convenient to use

Tickets can be opened and edited directly via the calendar entry.

Maximum transparency

Different views are possible, e.g. by day, week, month, or list of all appointments for the logged in user.

Perfect overview

The helpdesk and supporter utilization can be evaluated by the overall overview. The overview of public and own tasks enables the supporters an optimal, personal time management.

HEINZELMANN KALENDER is a resource planning tool for helpdesk management and supporters. However, it can also be easily made available to all users via a group right.

Are you interested in our HEINZELMANN?

The price for our HEINZELMANN solution depends on the supporters/employees who process your tickets. HEINZELMANN costs only 995€ in the initial version with three supporter licenses. Contact us and we will be happy to make you an individual offer.

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