FCS webinar

News from the ITSM tool HEINZELMANN Service.Desk!

Find out everything about the new one HEINZELMANN Service.Desk 7
in the upcoming webinar!

Webinar details: 

  • When? May 29, 2024, 10:15 a.m. – 11:00 a.m 
  • Where? Online via Webex 

Have you asked yourself what our HEINZELMANN Service Desk been up to lately? Don't worry, he wasn't lazy - on the contrary! Our HEINZELMANN team has been working diligently on new functions and we are pleased to finally be able to introduce them to you. In our upcoming webinar we will exclusively show you the latest updates and improvements. Be there and experience what our HEINZELMANN Service Desk 7 now has to offer! 

Webinar overview:

Program highlights: 

  • The path to HEINZELMANN 7: Our HEINZELMANN and update professional Julian Saalfrank will show you how the update process runs smoothly - without any nervous crisis! 
  • Turbo Mode 
    • The “Performance Button”: With the new performance button, littered content is a thing of the past. What used to be annoying – such as long loading times for ticket lists and statements – can now be done with just one click. Everything runs faster and more efficiently! 
  • Usability and new design options: Customize the appearance of the HEINZELMANN to suit your taste - new colors and designs, no longer a problem! 

Your webinar benefits: 

  • Practical update process: Learn step by step how to perform the update easily. 
  • Individual design: Design the HEINZELMANN according to your wishes. 
  • Hidden features: Discover new, useful features that will make your everyday work easier. 
  • Interactive Q&A: Ask your questions and get answers directly from our experts. 

Would you like more information about the webinar that has already been held? Simply contact our sales department!

+49 911 810 881 0

Who is the webinar suitable for? 

No matter whether you are looking for a service management tool, aiming for process optimization and automation or the HEINZELMANN Service.Desk already using it - this webinar is suitable for anyone who wants to make IT and business decisions smartly, easily and quickly. Our presenter is of course also available to answer your questions! 

Register now and let the new functions of the HEINZELMANN convince you. We look forward to your participation! 


Julian Saalfrank 
Head of IT Consulting and Support at FCS Fair Computer 


HEINZELMANN at a glance: 

The HEINZELMANN Service.Desk is a cost-effective, platform-independent full-service management solution that has been used across industries since 2005. Over 100 satisfied customers and numerous awards, such as the IT best list or the “Professional User Rating – IT Operations”, confirm HEINZELMANN. Whether as a classic helpdesk or comprehensive workflow and service management - HEINZELMANN can be used entirely according to your needs. 

  • Which industry? Independent of industry – from medium-sized businesses, corporations, associations to public administration. 
  • Which department? Can be used across departments. 
  • Specific requirements? Our experienced FCS developers will be happy to implement this together with you. 

Do you already have questions about the webinar?

Send your questions to vertrieb@fair-computer.de

or contact us by phone at +49 (0) 911 810 881 80


Information about the HEINZELMANN Service.Desk

Would you like more information about the webinar that has already been held? Simply contact our sales department!

+49 911 810 881 0

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