Effective IT asset & lifecycle and service management: practical examples from the banking sector, applicable in all industries
New date: November 23.11.2023rd, 10 // 15:11 a.m. – 00:XNUMX a.m
In our upcoming webinar, we will present specific highlights of our IT asset and lifecycle management tool Asset.Desk as well as the HEINZELMANN Service.Desk, our solution for help desk and IT service management - both powerful tools that ensure efficiency across industries, from public administrations to SMEs to large companies.
While the solutions are designed and applicable universally, we would like to focus on the banking sector in this webinar. This is an application scenario that poses particularly dynamic and complex IT management tasks and therefore offers valuable learning experiences for all industries.
Get insights into specific practical case studies, presented by our expert Julian Saalfrank, and discover how the challenges and solutions in the banking sector can provide relevant inspiration for optimizing your own IT processes.
In the webinar, for example, we will show you how the targeted analysis of tickets and the associated templates can provide valuable insights. You'll learn how a high number of bug reports compared to clarification requests can indicate recurring problems with certain programs or tools.
This webinar not only offers you the opportunity to learn about specific IT strategies in the banking industry, but also the ability to adapt these insights to increase efficiency in your own industry.
We look forward to seeing you!
Kind regards
Your FCS team
The webinar will take place on:
New date: November 23.11.2023rd, 10 // 15:11 a.m. – 00:XNUMX a.m
Time: 10: 15 - 11: 00 clock
Presenter: Julian Saalfrank (Head of IT Consulting and Support)
Would you like more information about the webinar that has already been held? Simply contact our sales department!
Effective IT asset & lifecycle and service management: practical examples from the banking sector, applicable in all industries
New date: November 23.11.2023rd, 10 // 15:11 a.m. – 00:XNUMX a.m
In our upcoming webinar, we will present specific highlights of our IT asset and lifecycle management tool Asset.Desk as well as the HEINZELMANN Service.Desk, our solution for help desk and IT service management - both powerful tools that ensure efficiency across industries, from public administrations to SMEs to large companies.
While the solutions are designed and applicable universally, we would like to focus on the banking sector in this webinar. This is an application scenario that poses particularly dynamic and complex IT management tasks and therefore offers valuable learning experiences for all industries.
Get insights into specific practical case studies, presented by our expert Julian Saalfrank, and discover how the challenges and solutions in the banking sector can provide relevant inspiration for optimizing your own IT processes.
In the webinar, for example, we will show you how the targeted analysis of tickets and the associated templates can provide valuable insights. You'll learn how a high number of bug reports compared to clarification requests can indicate recurring problems with certain programs or tools.
This webinar not only offers you the opportunity to learn about specific IT strategies in the banking industry, but also the ability to adapt these insights to increase efficiency in your own industry.
We look forward to seeing you!
Kind regards
Your FCS team
The webinar will take place on:
New date: November 23.11.2023rd, 10 // 15:11 a.m. – 00:XNUMX a.m
Time: 10: 15 - 11: 00 clock
Presenter: Julian Saalfrank (Head of IT Consulting and Support)
Free registration
Who is the webinar for:
This webinar is aimed at IT professionals from various industries and offers valuable insights into IT asset & lifecycle management as well as IT service management. Using examples from the banking sector, FCS expert Julian Saalfrank shows how you can adapt industry-specific strategies to optimize your IT processes.
Do you already have questions about the webinar?
Send your questions to vertrieb@fair-computer.de
or contact us by phone at +49 (0) 911 810 881 80
