IT SUPPORT

Internship, working student activity or bachelor or master thesis

To strengthen our automotive team, we are looking for an intern / working student (m/f/d) for IT support who fits well with us with positive charisma, commitment and team spirit.

Your tasks

  • Collaboration in first-level support for international customers with product-specific inquiries and requirement analyses
  • Support in analyzing problems and error messages as well as isolating possible sources of errors
  • Collaboration in project teams within the scope of development and service projects and coordination of product-specific country adaptations
  • Interface between first-level support and our development department and support with your detailed analyses
  • Documentation of incidents and their resolution in JIRA and Confluence
  • Participation in the introduction of new features and processes, collaboration in test phases, customizing as well as in acceptances for going live with the applications.

Your profile

  • Ideally, a student of computer science or business informatics or a related field of study
  • Quick grasp of complex issues and conceptual skills
  • Analytical, creative and problem-solving skills
  • Above-average commitment and a friendly and goal-oriented way of dealing
    with customers
  • Good command of written and spoken English

Take advantage of the benefits of a smaller company with short decision-making processes and a lot of freedom in your support and project work. Realize yourself!

Experience exciting projects and an excellent working atmosphere in a team of top people. If you are interested in taking on this responsible task as part of a team, we look forward to getting to know you.

The place of employment is our office in Eltville am Rhein.

Please send us your meaningful application documents
incl. starting date.

FCS Fair Computer Systems GmbH
Rohrbergstrasse 23A
65343 Eltville

Achim Fichtl
Tel.: 06123-9250 350
a.fichtl@fair-computer.de
www.fcs-drive.de

FCS Fair Computer Systems GmbH, successfully on the market since 1999, is an owner-managed, German software and consulting company specializing in the realization of innovative operational software. We develop web-based applications, web services and mobile apps for IT management and automotive business using state-of-the-art techniques. Our software applications have already received several awards. We are TOP Innovator 2021.

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