IT Supporter (m/f/d)

FCS Fair Computer Systems GmbH, successfully on the market since 1999, is an owner-managed, German software and consulting company specializing in the realization of innovative operational software. We develop web-based applications, web services and mobile apps for IT management and automotive business using state-of-the-art techniques. Our software applications have already received several awards.

IT Supporter (m/f/d)

Your tasks

  • Contact person for international customers for product-specific inquiries and requirement analyses
  • Analysis of complex problems and error messages as well as narrowing down possible sources of error
  • Participation in project teams within the scope of development and service projects and coordination of product-specific country adaptations
  • The interface between first-level support and our development department and support with your detailed analyses
  • Creation and documentation of concepts and solutions in JIRA and Confluence
  • Participation in the introduction of new features and processes, responsibility for test phases, customizing as well as acceptances for going live with the applications

Your profile

  • Successfully completed training as an IT specialist with professional experience, business IT specialist or comparable professional and technical training
  • Quick grasp of complex issues and conceptual skills
  • Analytical, creative and problem-solving skills
  • Above-average commitment and a friendly and goal-oriented way of dealing
    with customers
  • Good command of written and spoken English

Take advantage of the benefits of a smaller company with short decision-making processes and a lot of freedom in your support and project work. Realize yourself!
Experience exciting projects, a performance-related salary and an excellent working atmosphere in a team of top people. If you are interested in taking on a responsible role in a young team, we look forward to getting to know you.

The place of employment is our office in Eltville am Rhein.

Please send us your application documents, including starting date and salary expectations.

FCS Fair Computer Systems GmbH
Rohrbergstrasse 23A
65343 Eltville
Achim Fichtl
Phone: +49 6123-9250 350
a.fichtl@fair-computer.de
www.fcs-drive.de

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