Service allocation

Each IT department provides services to business units of the company.
With Asset.Desk, you can combine these services in a service catalog, price them and, if necessary, allocate them to cost centers.

By burdening the cost centers of the users and relieve the collection cost center (double account allocation) the serving IT department can be identified as a profit center.
Price lists can be defined for internal prices. In addition or alternatively, fixed recurring internal prices can be used.

Account service prices between cost centers

One-off costs, e.g.

  • Acquisition costs for IT resources and configuration statuses
  • License costs for managed software

Recurrent costs, e.g.

  • Maintenance costs for hardware
  • Accruing leasing payments
  • Cost of consumables
  • Services such as e-mail delivery
  • Monthly depreciation
  • Costs for using the user help desk
  • Software license fees

In Asset.Desk a multi-level allocation over cost center is possible
It is also ITIL- compliant:

In the first step, the costs of the causing IT resources (such as mail servers and switches) are entirely or partly transferred to the cost center of the service (e-mail service). In a second step, this service will be sold to the users at a fixed price. The balances of the IT cost centers are always transparent, in order to examine the cost-effectiveness of the cost centers and if the charged prices are appropriate.

Internal allocations can be automated in Asset.Desk, so that they have to decide the settings for e.g. prices and internal cycle only once. Of course, single account allocations are possible at any time. We would be pleased to advise you regarding an integration into your enterprise application environment.

Asset.Desk provides two invoicing types that can be combined: Allocation via price lists and allocation via recurring costs

Via freely definable price lists, costs for services can be allocated from one source cost center to one or more target cost centers. Therefore a price can be specified for each type of service that is to be allocated. Each IT resource (device or service) which is allocated like that, is assigned to a price list.
Allocation can be done at any time – a retroactive allocation is also possible.

As a second option, recurring costs with an accounting period are assigned to the target cost center for each service type. Monthly, quarterly, half-year or year are available as the accounting period. Contrary to price lists, the costs are directly assigned: The burden on the target cost center results from the recurring costs assigned to it. In addition, there is a possibility to trigger a relief of the source cost center.

Complete mapping of the internal allocation of IT services

These includes:

  • Capture and maintain services in a service catalog
  • Cost accounting for cost centers per service type, manual or automated
  • Allocation of services between cost centers
  • Debit and credit account allocation
  • Classification of all costs per cost center and service type
  • Classification of all costs and allocations per IT resource
  • Classification of internal losses and profits
  • Export for downstream accounting systems

Enables internal reporting up to user level by the conjunction of technical data with commercial key figures

You can easily get answers to questions such as:

  • Which types of services are causing the highest costs?
  • Which cost center or user causes the highest costs, and what is the main cost driver (for example, the use of the user help desk or the costs of material consumption)?

Creation of verifiable, objective bases for a further calculation of costs

These are the prerequisite for:

  • The quality and cost consciousness of internal customers will be sharpened. More responsible for dealing with IT resources is the result.
  • The IT department is no longer just perceived as a cost source but can be depicted as a profit center.

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