HEINZELMANN

NEWS HEINZELMANN 5.20:   Extension of the ticket types by own lists The concept of ticket types from version 5.10 is now extended by lists that you can define and fill yourself. Thus, these [...]

The new version 5.10 of the HEINZELMANN Service.Desk comes with two new extensions that make your Service Desk even more powerful. The new ticket types enable improved service management [...]

The new version 5.0 of our software HEINZELMANN ServiceDesk appears in a completely new design with modern user guidance and a lot of flexibility in the browser. The design is based on the CSS [...]

This week we released Heinzelmann version 4.3.4. You can download it here. We have optimized and further developed important features for you. In the following we would like to introduce the most [...]

  Define workflows from ticket sequences to run your standard processes quickly and efficiently. Based on predefined events and conditions, the Workflow Module automatically assigns tasks to [...]

HEINZELMANN goes mobile! FCS presents the new HEINZELMANN app. From now on, you can download the HEINZELMANN app free of charge from the App Store. Currently, the app is only available for [...]

Heute erhalten gleich zwei unserer Produkte ein Upgrade: Asset.Desk und HEINZELMANN. Ab sofort können die neuen Versionen in unserem Downloadbereich heruntergeladen werden. Asset.Desk 7.3 Die [...]