HEINZELMANN

HEINZELMANN Service.Desk 5.65 With the brand new version of HEINZELMANN, the “BACKLOG module” becomes a full-fledged “SCRUM module”. Besides a story extension and new [...]

HEINZELMANN 5.61   With the new version of the HEINZELMANN comes this time two new modules and an extension in the LDAP module! 1. Backlog: Agile management of projects and plans and use of the [...]

HEINZELMANN 5.37   The new version of our HEINZELMANN brings numerous improvements and interesting new features! Be curious! Short and sweet: Asset Module:For all those who do not work with [...]

HEINZELMANN 5.35 What’s new?  At a glance: Workflow-Management: No more double work: Duplicating Workflows Making complex things simple: Workflow in Workflow Get personal: Individual mail [...]

HEINZELMANN 5.30 The following new HEINZELMANN features are waiting for you: Reporting function for user-defined fields Extension of Device View – Create and Manage Assets History for user [...]

NEWS HEINZELMANN 5.20:   Extension of the ticket types by own lists The concept of ticket types from version 5.10 is now extended by lists that you can define and fill yourself. Thus, these [...]

The new version 5.10 of the HEINZELMANN Service.Desk comes with two new extensions that make your Service Desk even more powerful. The new ticket types enable improved service management [...]

The new version 5.0 of our software HEINZELMANN ServiceDesk appears in a completely new design with modern user guidance and a lot of flexibility in the browser. The design is based on the CSS [...]

This week we released HEINZELMANN version 4.3.4. We have optimized and further developed important features for you. In the following we would like to introduce the most important innovations: A [...]