2021

FCS Event Day 

Make complex things easy!

FCS EventDay // Autumn 2021

This autumn we will again be there for you personally with the FCS EventDay. EventDay will take place digitally in autumn.

We cordially invite you to find out everything about the latest versions of our software and to get ideas and tips for process optimization in IT, asset and service management!

Already knew?

Due to the pandemic, ITSM has become one of the most strategic issues that IT departments will have to deal with in the next two years. Take part in the upcoming EventDay and find out everything important and new about our cost-effective and effective ITSM solution, the HEINZELMANN Service.Desk. In addition, we give you an overview of all other FCS Desk products and present you with the most important functions and solutions for the challenges of 2022 - from comprehensive IT asset management and software asset management to smart endpoint security. We provide you with valuable tricks and show you exciting application possibilities that you may not have known about. Of course, we will demonstrate everything to you live using the software!

What it is:

  • Inventory and Lifecycle Management: From the installation in the system to disposal - manage your IT resources and other assets without problems and without stress!
  • License and contract management: Ensure compliance, avoid stumbling blocks and don't pay more than necessary!
  • Endpoint Security: Data theft nightmare – no chance for data thieves!
  • User Helpdesk: Increase service quality, optimize and automate IT-based processes and workflows - and keep an eye on everything with the brand new HEINZELMANN Service.Desk
  • Use synergy effects and network solutions sensibly: ITAM, ITSM, software distribution and reservation
  • Best way and successful methods - customer projects and examples from practice
  • Networking: time for exchange!
  • Frequently Asked Questions

The complete agenda can be found below on the website.

Would you like more information about the EventDay that has already been held? Simply contact our sales department!

+49 911 810 881 0
vertrieb@fair-computer.de

Make complex things easy!

FCS EventDay // Autumn 2021

This autumn we will again be there for you personally with the FCS EventDay. EventDay will take place digitally in autumn.

We cordially invite you to find out everything about the latest versions of our software and to get ideas and tips for process optimization in IT, asset and service management!

Already knew?

Due to the pandemic, ITSM has become one of the most strategic issues that IT departments will have to deal with in the next two years. Take part in the upcoming EventDay and find out everything important and new about our cost-effective and effective ITSM solution, the HEINZELMANN Service.Desk. In addition, we give you an overview of all other FCS Desk products and present you with the most important functions and solutions for the challenges of 2022 - from comprehensive IT asset management and software asset management to smart endpoint security. We provide you with valuable tricks and show you exciting application possibilities that you may not have known about. Of course, we will demonstrate everything to you live using the software!

What it is:

  • Inventory and Lifecycle Management: From the installation in the system to disposal - manage your IT resources and other assets without problems and without stress!
  • License and contract management: Ensure compliance, avoid stumbling blocks and don't pay more than necessary!
  • Endpoint Security: Data theft nightmare – no chance for data thieves!
  • User Helpdesk: Increase service quality, optimize and automate IT-based processes and workflows - and keep an eye on everything with the brand new HEINZELMANN Service.Desk
  • Use synergy effects and network solutions sensibly: ITAM, ITSM, software distribution and reservation
  • Best way and successful methods - customer projects and examples from practice
  • Networking: time for exchange!
  • Frequently Asked Questions

The complete agenda can be found below on the website.

Online
19.10.2021

Would you like to take part in the EventDay conveniently via video?

Who is the FCS EventDay aimed at:

  • Existing customers & interested parties
  • Employees in the areas of: IT, EDP, administration, facility management, controlling
  • IT managers, IT decision-makers, license managers, administrators

Practical examples / customer projects

During these slots on EventDay, we will present use cases from projects that we were able to realize together with our great customers! This gives you a concrete insight into the world of FCS products. Let yourself be surprised!

  09:30 am - 10:30 pm

Inventory and Lifecycle Management: From the installation in the system to disposal - manage your IT resources and other assets without problems and without stress!

Watch out! The basis for successful IT asset management is the inventory of all hardware and software data in the company, whether physical, virtual, mobile or in the cloud.

In the first subject block, you will learn everything you need to know about IT lifecycle management!

Which software is installed on which devices? Which employees work with outdated software or hardware? Where are the assets located? Do I have a central view of the IT landscape? Are the assets accompanied over the entire life cycle - from procurement to relocation to disposal? What about physical inventory? Can the assets be valued in terms of costs and can all costs be recorded? Can orders, goods receipts, storage processes and components be mapped seamlessly?

We provide you with the answers to these and many other questions and even better - we will do it for you with our IT asset management software Asset.Desk demonstrate!

  10:30 am - 11:15 pm

License and contract management

When it comes to effective IT asset management, there is of course no way around software license management (SAM)!

We'll show you how to use Asset.Desk Easily avoid over- and under-licensing, minimize the risk of license violations, reduce downtime due to missing licenses, reduce time spent on license management and proof of compliance. Find out how you can create an overview of future requirements and for your budget rounds in no time at all.

In the contract management part, we will show you how to manage different contracts in Asset.Desk including type, partner, terms, risk class, value etc. record and manage. With payment plans for the contracts, you control the cash flow management in order to obtain reliable cost planning from the contract obligations.

We also give you helpful tips and tricks on how to successfully avoid stumbling blocks in the future.

  11:15 am - 12:00 pm

Best way and successful methods - customer projects and examples from practice

Join us from theory to practice and get an insight into how Asset.Desk can be used!

In this block, we present you a specific application of our IT asset management solution from a project that we have implemented together with customers, including a lifecycle and inventory project. Let yourself be surprised!

13:00 am - 13:30 pm

Endpoint Security
Data theft nightmare – no chance for data thieves

We don't want to scare you. Unfortunately, forecasts show that the risk of data leaks from inside the company will continue to increase. According to an IDC study, 49 percent of employees have taken intellectual property with them from a former employer – unnoticed with a USB stick.

A reliable endpoint security solution like Security Desk helps to reduce the attack surface for such threats many times over while being able to work as flexibly as necessary.

As? We would be happy to show you the tool!

13:30 am - 14:15 pm

User helpdesk and IT service management

Has your service desk been under a lot of stress lately? So that you can keep a calm head, we will provide you with the HEINZELMANN Service.Desk .

Find out how it supports you in recording, documenting and organizing error messages, inquiries, problems or requirements. We will show you how to automate your processes with workflow management and thus make them more efficient - not only in IT, but also across departments!

Interested in project management with the HEINZELMANN Service.Desk? We will show you how to manage your projects and plans in an agile manner and use the modern SCRUM approach to clearly track and measure your project progress at any time.

Also get to know the latest innovative extensions, such as the new HEINZELMANN online shop - so that you are also prepared for all challenges in 2022!

14:15 am - 15:00 pm

Best way and successful methods - customer projects and examples from practice

Would you like to get an insight into how the use of the HEINZELMANN Service.Desk looks like in reality?

We will show you this using a practical example from a project that we have implemented together with customers. In this slot, we will present you with how the HEINZELMANN works, from the introduction to complex issues and smooth live operation.

Use synergy effects
Networking solutions sensibly – that's how it works

Regardless of individual topics, we will show you which synergy effects result from the use of different solutions in combination for you.

For example, do you already combine your service desk with your IT asset management solution or do you intend to do so in the future? We'll show you how, by integrating the HEINZELMANN Service.Desk in Asset.Desk analyze the support effort in your company and make support processes even more efficient.
For software distribution, you want the inventory data from Asset.Desk use to distribute software in a targeted manner? Or the inventory items Asset.Desk with a reservation portal like Reserva release for borrowing? We'll show you what options are available to you!

Networking

So that you can get in touch with each other and exchange ideas despite the special circumstances, it is very important to us to bring you together! In addition to the product and function presentations, we would therefore like to give you the opportunity - as in previous years - to share experiences, discuss needs or simply make new contacts!

Live on site
14.10.2021

Would you like to visit us live on site in Nuremberg?

Networking

So that you can get in touch with each other and exchange ideas despite the special circumstances, it is very important to us to bring you together! In addition to the product and function presentations, we would therefore like to give you the opportunity - as in previous years - to share experiences, discuss needs or simply make new contacts - virtually and analogously!

Sign in:

Our goal is to make the complex simple.

Since 1999 we have been focusing on the development of software for IT inventory, IT asset management, software license management, IT service management and helpdesk, software distribution and endpoint security. We cover the entire spectrum of IT management and have been a scanning pioneer on the German market from the very beginning. In addition to modern desktop and web applications, the development of mobile solutions is one of our focal points. We are organizing this year's EventDay digitally in online format in a Corona-compliant manner. 

Do you have any questions about the event or registration?

s.schiwek@fair-computer.de
+49 0 911 810881 55

Start typing and hit Enter to search