Modules

Many companies know what type and number of assets they have procured, but not exactly how they are equipped and where they are located afterwards. However, this knowledge is the basis, for example, for efficient administration, helpdesk, facility management through to value-added processes such as internal cost allocation or license management. Asset.Desk offers a central database for the administration of all assets, IT and furniture.

• Management of IT resources or other assets (furniture, vehicle fleet, etc.)
• Individually configurable overview pages for all object groups
• Role-based user management
• Modern navigation via ribbon menus in "Office Style"
• Different tree views through filters
• CMDB on an open, relational database (MS SQL Server)
• RDP Server / Terminal Server capable
• Creation and modification of all devices en bloc or individually
• Management of test labels: Specification of test dates, test procedures (e.g. BGV A3), test periods, etc. for the individual assets
• "Photo View" for a virtual overview of buildings, rooms, employees and devices

A strength of Asset.Desk is the automatic "scan" of the exact hardware and software of all IT resources from a central location. You always get the complete hardware and installed software directly from the target system at the push of a button.

• Remote scan of the hardware and software of Windows
  and SNMP devices
• Automatic reading of exact device data from Windows, Linux, AIX, IGEL thin clients and Solaris systems regardless of remote access rights
• Automatic scan of MacOS devices
• Scanning of server virtualization platforms (vCenter, Hyper)
• Cloud scanner for inventorying Azure Cloud, Google Cloud, Amazon Web Services, Hetzner Cloud

The lifecycle management in Asset.Desk offers you comprehensive options for tracking and mapping the entire life cycle of your assets.

• Change histories for hardware and software inventory over the entire lifecycle
• Grouping of the device and master data according to organizational specifications in a tree view
• Inventory label printing for all managed objects (barcode or RFID)
• Management of commercial device data (purchase, leasing, depreciation, costs during the year, guarantee, etc.)
• Number generator with definable structure
• Audit security
• Multi-tenancy
• History of device relocations
• Delivery and return receipt
• Component management with warehouse management
• Ordering and complaints management for devices, furniture, components and licenses
• Quotation and order preparation, accounting and documentation of deliveries
• Allocation of IT costs according to cost center and originator – manually or automatically
• Automated management of hardware and software data from mobile devices

Manage your software according to the indicators and specifications you have set yourself. Asset.Desk provides you with the basis for mapping your individual license landscape and all common license models.

• Proactive license management (Microsoft SAM Tool/ KPMG certified) – device-specific administration and control of the use of all software licenses
• Meaningful license balance with access to each license usage
• Contract management for licenses
• Online retrieval of the essential catalog products that require a license from the central FCS online software catalogue
• Minimization of software costs through usage information (application metering)
• Software subscriptions in the cloud: Office 365 license plans, Adobe Creative Cloud products and Google Workspace SKUs

• Management of purchase, leasing, maintenance, support, mobile phone and license contracts as well as many other types of contracts
• Integrated role and authorization concept
• cash flow management
• resubmission function
• Calendar view
• Graphic evaluation for an overview of all important contract key figures

In the central contract dialog, you simply link documents to your contracts, so all changes in contract management are recorded in an audit-proof manner. Flexible reports also enable overviews of resubmissions, total costs, periodic costs, deadlines, etc., thus facilitating planning in contract management.

Asset.Desk offers a variety of flexible interfaces for the integration of third-party systems, e.g. ERP systems, Active Directory, system management tools, etc. Asset.Desk fits seamlessly into existing system landscapes and processes and supplements them with professional IT asset and license management.

• Connection to the Active Directory
  • transfer of master data to users,
    departments, rooms and locations
  •  Single sign-on login
• Networking with the FCS Desk Suite
  • Integration with HEINZELMANN ServiceDesk
  • Software distribution with Install.Desk
• SCCM gateway to use Asset.Desk based on scan data from MS SCCM
• Web interface for connecting to third-party systems (e.g. SAP) based on REST services (OData Gateway)
• Scanning of IT resources over the Internet

With Asset.Desk you can create diagrams of your network structures. See at a glance how your assets are connected and how your network is built.

• Automatic generation of visual IT diagrams such as network or topology plans with an export function to Microsoft Visio, for example

• Inventory with barcodes or RFID via smartphone or tablet
• Access to asset information (e.g. location, hardware and software data, commercial data)
• Manage disposal, moves and photos via app
• Real-time synchronization with the Asset.Desk Database
• Scanning and programming of RFID and NFC transponders

Asset.Desk offers a variety of flexible interfaces for the integration of third-party systems, e.g. ERP systems, Active Directory, system management tools, etc. Asset.Desk fits seamlessly into existing system landscapes and processes and supplements them with professional IT asset and license management.

• Connection to the Active Directory
  • transfer of master data to users,
    departments, rooms and locations
  •  Single sign-on login
• Networking with the FCS Desk Suite
  • Integration with HEINZELMANN ServiceDesk
  • Software distribution with Install.Desk
• SCCM gateway to use Asset.Desk based on scan data from MS SCCM
• Web interface for connecting to third-party systems (e.g. SAP) based on REST services (OData Gateway)
• Scanning of IT resources over the Internet

Asset.Desk offers a comprehensive reporting and documentation function as a decision-making aid for a wide range of questions in the company: for example for managing directors, controllers, IT managers or administrators!

• Extensive and customizable reports
• Report generator for all queries

With Asset.Desk rooms and assets can be reserved and borrowed quickly and easily.

• Independent reservation / borrowing of rooms and resources
• Consideration of time restrictions
• Intelligent time management
• Interactive calendar
• Integrated approval process
• Flexible suggestion of alternatives
• Active Directory Connection – Use of Windows Logon
• Web-based in the most modern design
• Runs in any standard browser, whether on a PC or smartphone
• Open REST interface to inventory programs, like Asset.Desk

All FCS products are GDPR compliant, effective May 2018. Asset.Desk only collects address data, but no other personal data, such as gender, health data, energy data. The data used (eg IP addresses) can be displayed and exported by the administrator if required. In addition, in Asset.Desk specify after which period of time receipts (including personal data) should be automatically deleted from the system. Security-relevant data can be maintained for each asset, such as whether GDPR-relevant data is stored on a client or server. In IT asset management offers Asset.Desk for data management standards that correspond to the BSI basic protection regulation. These standards ensure that all business processes are compliant and all data is processed correctly.